At BrandBuilders we take great pride in helping our customers nurture, create, and foster loyal audiences, fan bases and followings for their social accounts. While we strive to provide the best quality service, occasionally an account set-up may experience issues such as: incomplete or incorrect login details provided to us.
While we do our best to provide educational material to our customers, there are times where looking through the FAQ's or Product Page may help answer your questions quicker than we can. Of course, if need-be our team is happy to assist you with any concerns you may have, including upgrading or canceling your subscription.
If in the event that you wish to cancel your subscription after BrandBuilders has sent you at least 3 emails with no response, and 3 log in attempts (not verifying password, security code, no email reply), we will deduct 50% from your total payment and refund you the difference. Otherwise, full refund will apply.